Accessing the Event Feed
From the Visitors Dashboard, click the page icon in the upper right. The Event Feed will slide in from the right.
The Event Feed
The Event Feed displays a chronological list of recent events users have experienced on your website. The order is chronological—the most recent events are at the top, with older events towards the bottom.
Choose Which Events to See
You can choose what type of events you want to see by clicking the current event type at the top of the feed.
- All Events: Shows all events.
- Error Events: Shows events representing errors experienced by a visitor to your site.
- Navigation Events: Shows events representing a visitor navigating to a new page on your site.
- Recorded Events: Shows any events that have recordings associated with them.
- Signup Events: If you’ve configured signup detection, events generated by signups will be shown by this option.
Clicking on an event shows a page with details about that event. If a recording is associated with the event, that will be displayed here as well.
Click the (…) button for a list of options available for the event. The first three options create event triggers that can be managed through the Visitors Dashboard > Preferences menu.
- Send push notifications for these events: Receive a pop up notification when an event of this type happens.
- Email me about these events: Receive an email when an event of this type happens.
- Record these events: Create a recording of events like this. Note that creating recordings uses up credits. (For more information, see here.)
- Download event data: Download a copy of all the data Hawk has associated with this event.
- Delete this event: Remove all the data associated with this event from Hawk’s system. This is permanent and cannot be undone.
Hawk gives you precise control over what errors it reports or creates recordings for. You can create detailed custom filters to exclude any errors you want. See the Error Report Filters article to read about how.
Errors also have two special options that other events do not:
Clicking Ignore events like this… allows you to create a new error report filter, which will be appended to any already existing filters. Hawk automatically generates a filter that fits the current error, but you should double-check it. It may be too broad or too narrow to accurately filter out future occurrences of the error.
Clicking Mark resolved… tells Hawk that you have fixed the bug. Future occurrences of the error will be treated as a new bug. For instance, Hawk will create a new card in Trello if an error you’ve marked resolved happens again, instead of adding the new event to the previous card.